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FAQs

The questions we are asked most.

Is it Amore, Amour or Amor Candles?

It is Amore Candles - spelled A-M-O-R-E. If you searched for Amour Candles or Amor Candles, you are in the right place: this is the official Amore Candles store at amorecandles.com.

How long does my order take?

Every candle is poured after you order it. We pour, cure and pack within 1 to 3 working days, and the courier takes 3 to 7 working days depending on your pin code.

How much is shipping?

A flat ₹79 on all orders, and free on orders over ₹999. We deliver across India.

Can I pay cash on delivery?

Yes. Choose Cash on Delivery at checkout, or pay online.

How do I track my order?

As soon as your box ships, we email you the tracking link. If you cannot find it, check your spam folder, then write to us with your order number.

What if my candle arrives broken?

Photograph the box and the item within 48 hours of delivery and email the photos to service@amorecandles.com. We send a replacement, and you do not need to post the broken glass back.

Can I return a candle?

Yes, if it is unopened and unlit, in its original packaging, within 7 days of delivery. Once a candle has been lit or unsealed it cannot be returned unless it is faulty.

Can I cancel my order?

You can cancel any time before dispatch for a full refund. Because candles are made to order, a cancellation after pouring has started may not be possible, so write to us quickly.

When will I get my refund?

Once approved, refunds reach your original payment method within 5 to 7 working days.

Do you do corporate or bulk gifting?

Yes. Write to corporategifting@amorecandles.com with your headcount, delivery cities and the date you need them by, and we will send a quote and a lead time. See our Corporate Gifting page.